Privacy Policy
Your Privacy Matters to Us
Last Updated: March 15, 2025
Introduction
At Blelo Cvaze, we understand that your personal information deserves careful protection. This privacy policy explains how we collect, use, store, and safeguard your data when you visit our website at blelocvaze.com or use our stock market education services.
We operate under Pakistani privacy laws and regulations, including compliance with applicable data protection standards. By using our platform, you're agreeing to the practices described in this policy. If something here doesn't feel right to you, please reach out to us before continuing.
Information We Collect
We're pretty straightforward about what we collect and why. Here's what we might gather when you interact with our platform:
- Contact details like your name, email address, and phone number when you sign up or reach out
- Location information to comply with Pakistani financial education regulations
- Learning preferences and progress to customize your educational experience
- Device and browser information to ensure our platform works smoothly for you
- IP addresses and website usage patterns for security and improvement purposes
- Payment information when you enroll in our programs (processed securely through third-party providers)
- Communication records when you contact our support team
We don't collect sensitive personal data like medical information, political views, or religious beliefs. That's simply not relevant to helping you learn about stock market fundamentals.
Sometimes you might provide additional information voluntarily — like feedback about our courses or questions during webinars. We treat all of this with the same level of care and protection.
How We Use Your Information
Your information helps us create a better learning experience. Here's specifically how we put it to work:
Educational Services: We use your contact information and learning preferences to deliver course materials, send educational updates, and track your progress through our programs. This helps us understand what's working and what needs improvement.
Communication: We'll reach out via email or phone about your courses, important updates, or responses to your questions. You can always adjust these preferences in your account settings.
Platform Improvement: Website usage data helps us identify technical issues, understand which resources are most valuable, and make navigation more intuitive.
Legal Compliance: We maintain records as required by Pakistani financial education regulations and use information to verify eligibility for certain programs.
Marketing Communications: With your explicit permission, we might share information about new courses, market insights, or educational events. You can opt out anytime — there's always an unsubscribe link, or just email us directly.
Data Sharing and Third Parties
We're selective about who we work with and never sell your personal information. Here are the limited situations where we might share your data:
Service Providers: We work with trusted companies that help us deliver our services — things like email platforms, payment processors, and web hosting. These partners can only use your information for the specific services they provide to us.
Legal Requirements: If required by Pakistani law or valid legal process, we might need to disclose information. We'll always try to notify you first unless legally prohibited.
Business Protection: In rare cases involving fraud, security threats, or protecting our rights, we might share relevant information with appropriate authorities.
Business Transfers: If Blelo Cvaze were ever sold or merged with another company, your information would be transferred as part of that transaction. We'd notify you beforehand and ensure the new owners maintain the same privacy standards.
We don't have advertising partners or data brokers — your information stays within our trusted network of essential service providers.
Your Privacy Rights
You have significant control over your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we have about you. We'll provide this within 30 days in an easy-to-read format.
Correct Information
Update or correct any inaccurate personal information in your account or by contacting us directly.
Delete Your Data
Request deletion of your personal information, subject to legal requirements and legitimate business needs.
Limit Processing
Ask us to restrict how we use your information while you resolve concerns about accuracy or processing.
To exercise these rights, simply email us at help@blelocvaze.com or call +923020829795. We'll verify your identity and process your request promptly.
You can also withdraw consent for marketing communications anytime, adjust your account privacy settings, or request information about our data processing activities.
Data Security and Protection
Protecting your information is a responsibility we take seriously. We've implemented multiple layers of security:
Technical Safeguards: Our systems use encryption for data transmission and storage, secure servers with regular security updates, and restricted access controls. Only authorized team members can access your personal information.
Physical Security: Our offices in Peshawar maintain secure access controls, and any physical documents containing personal information are stored in locked, secure areas.
Administrative Controls: Our staff receives regular privacy training, we conduct periodic security audits, and we have incident response procedures in case of any security concerns.
Payment Security: We never store complete credit card information on our servers. Payment processing is handled by certified third-party providers who meet international security standards.
Despite our best efforts, no system is 100% secure. If we ever experience a data breach affecting your personal information, we'll notify you promptly and take immediate steps to minimize any impact.
Data Retention
We don't keep your information forever. Our retention practices balance your privacy with legitimate business and legal requirements:
Active Accounts: While you're using our services, we retain your information to provide ongoing support and track your educational progress.
Inactive Accounts: If you haven't logged in for 3 years, we'll send reminders before archiving your account. Archived accounts have limited data retention.
Financial Records: Payment and enrollment records are kept for 7 years to comply with Pakistani financial regulations.
Communication Records: Support conversations and educational correspondence are typically retained for 2 years, or longer if needed for ongoing assistance.
When we delete your information, it's removed from our active systems and backups within 90 days. Some information might persist in archived logs for security purposes, but it's no longer accessible for regular business operations.
International Data Transfers
While Blelo Cvaze operates primarily in Pakistan, some of our service providers are located internationally. This means your information might be transferred to and processed in other countries.
We only work with providers that offer appropriate data protection guarantees. This includes contractual commitments to protect your information according to standards equivalent to Pakistani privacy laws.
If you have concerns about international data transfers, please contact us to discuss your specific situation. In some cases, we might be able to arrange alternative processing arrangements.
Changes to This Policy
Privacy laws evolve, and so do our services. We'll update this policy as needed to reflect changes in our practices or legal requirements.
For minor updates, we'll post the revised policy on our website with a new "last updated" date. For significant changes that affect how we use your information, we'll send you direct notification via email.
We encourage you to review this policy periodically. If you continue using our services after we post updates, you're accepting the revised terms.
Questions About Your Privacy?
We're here to help with any privacy-related questions or concerns.
Email: help@blelocvaze.com
Phone: +923020829795
Address: N5, Chugharpura, sardargarhi, Peshawar, Khyber Pakhtunkhwa 24350, Pakistan